If you would like to change the name of the owner, insured, or beneficiaries, the policy owner would need to complete the Service Request Form (Name Change) by following these steps below:
- Go to "Policy Changes" in the Account Center.
- Select the "Change Name" option.
- You will be prompted to enter an access code to view the document. Please check your email to obtain the access code.
- Complete the form via DocuSign, sign, and click "Finish".
If you prefer to mail/fax the form, you may print it out and once complete, fax it to 1-844-858-3913, or mail to the following address:
Massachusetts Mutual Life Insurance Company
PO Box 305002
Nashville, TN 37230-5002
If you need help or have any questions please feel free to call us at 1-866-618-7797.